Terms of Service

Effective Date: March 07, 2025

This website, BambooTCS.com (the “Site”), is owned and operated by Johnny Ha LLC (“Company,” “we,” “us,” or “our”). By accessing or using this Site and purchasing products from us, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use this Site.

Accounts

By creating an account with us, you agree to:

  • Provide accurate, complete, and current information at all times.

  • Maintain the confidentiality of your account credentials.

  • Accept responsibility for all activities that occur under your account.

You must notify us immediately at [email protected] if you suspect unauthorized use of your account. We are not responsible for any loss or damage arising from your failure to protect your account information.

Orders & Transactions

Product Availability & Pricing

All products are subject to availability. We reserve the right to limit quantities or discontinue items at any time without notice. Prices are subject to change without prior notice.

Payment & Billing Information

By placing an order, you represent that you are authorized to use the payment method provided. We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

Returns & Refunds

Our return and refund policy is available on the Site. Please review it before making a purchase.

Intellectual Property

Ownership of Content

The content on this Site—including text, graphics, logos, and digital downloads—is owned by Johnny Ha LLC or licensed from third-party sources. All original content is protected by intellectual property laws.

Use of Third-Party Images

Some images used on this Site are sourced from third-party providers, including stock image platforms or content creators. Their respective copyrights remain with the original owners.

If you believe any content on our Site infringes your copyright, please contact us at [email protected] with details of the copyrighted work, and we will promptly address the matter.

Third-Party Links

This Site may contain links to third-party websites. We do not own, control, or take responsibility for any third-party content, policies, or services. You acknowledge that your use of third-party sites is at your own risk.

Termination of Use

We reserve the right to terminate or suspend your access to the Site at any time, without notice, if you violate these Terms. Upon termination, your right to use the Site and its services will immediately cease.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Mandatory Binding Arbitration & Class Action Waiver

Agreement to Arbitrate

By using this Site or making a purchase, you agree that any dispute, claim, or controversy ("Dispute") arising out of or relating to these Terms—including their breach, termination, enforcement, interpretation, or validity—shall be exclusively resolved through binding arbitration rather than in court.

This arbitration agreement applies to all Disputes, including claims based on contract, tort, statute, fraud, misrepresentation, or any other legal theory.

Arbitration Rules & Procedures

  • Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

  • The arbitration will take place in Dallas, Texas, or another location agreed upon by both parties.

  • The arbitrator shall have exclusive authority to resolve all disputes, including questions regarding arbitrability and enforceability.

  • Each party will be responsible for its own legal fees. Arbitration costs will be allocated per AAA rules, but the arbitrator may award fees to the prevailing party.

Class Action & Jury Trial Waiver

  • No Class Actions: You agree to bring Disputes only in your individual capacity and waive any right to participate in a class action or representative proceeding.

  • No Jury Trial: You waive your right to a jury trial in any Dispute.

Exceptions to Arbitration

  • You or Johnny Ha LLC may bring an individual claim in small claims court if the claim qualifies.

  • This arbitration agreement does not apply to claims for injunctive or equitable relief related to intellectual property rights.

Governing Law for Arbitration

This arbitration agreement is governed by the Federal Arbitration Act (FAA) and survives the termination of these Terms and your use of the Site.

Changes to These Terms

We reserve the right to modify these Terms at any time. Changes take effect as soon as they are posted on the Site. Your continued use of the Site after any modifications constitutes acceptance of the revised Terms.

Contact Information

For any questions about these Terms, you may contact us at:

Email: [email protected]